On maintain with customer service around 35 minutes – the website to sign-up isn't accepting my account info written on my letter from Ambit and Once i termed customer service and hit opt one for them to contact me back again I was not questioned for my name or my phone number I had been Lower off and because I was calling from my do the job if the Ambit rep referred to as back the leading switchboard number she did not have any identify to ask for so she remaining a concept over the company’s generic mail box – so listed here I am calling back again to get a next time and it's now around 40 minutes on keep and no-one has yet picked up the phone – I'm able to’t go browsing on the Website simply because Ambit’s process is not going to settle for my data and I can’t get any one in customer service to reply the phone and I can’t leave my name and return phone phone number on their automated process and their on maintain songs plays a similar terrible melody if you can also cal it that again and again droning in my ear – I'm sick to my abdomen at the very poor customer service and no customer service e-mail to be identified.
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Prevent following DeeAnna L. 2/7/2017 Ambit energy could be the worst electric powered company they around billed me at 1 level to show my electric powered on after which you can even following I paid my electric bill it failed to occur on till 17 hours soon after .all of my food items went bad inside the fridge, and Once i referred to as for an explanation.
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I have never had this take place with any other company and termed them to understand what was taking place. I had been instructed that I should have renewed, finish of Tale.
We haven't gotten a proof, an offer to investigate what's causing this spike, or any kind of resolution in anyway. This is completely absurd. We might be cancelling our loyal service and taking it in other places.
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• There is certainly safety utility cost spikes. This really is accurate, but like anything, there is fine print and there are actually challenges which can come about If your customer ambit energy scam isn't going to pay out their yearly renewal charges on time.
Entry copies of all pay ambit energy correspondence we’ve despatched to you personally (Example: Along with your previous invoices, you’ll discover ambit energy powerzone copies of e-mail and letters inside your “My Messages” part)